Customer Reviews

Delighted Clients, Singing our Praises!

We develop lasting relationships with our clients and we love hearing from them! Viewing our clients and their circumstances individually, our goal is to “delight our clients” by providing the highest-value services as well as outstanding, personalized client service. We strongly believe the greatest compliment you can give us is to refer your friends or family. Thanks in advance!

Isn’t this the type of personalized service you are seeking? We’re proud of the clients praises below and many of our clients would be happy to speak with you!

We are excited to announce that our co-owner/agent, Peter Brock, has been recognized in the latest national Erie insurance bulletin send to all agents for the following testimonial:

Brock Insurance Services Rated 5 out of 5 based on 28 rated reviews.
5

Overall I am a happy customer!

CP
Maryland
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“I have been a customer of Brock Insurance for several years. I always found their service excellent and the rates they offer are very competitive. I recently submitted my first claim to Erie and I am very pleased on how it was handled. Overall I am a happy customer!”

December 15th, 2015 by Brock Insurance Services

I highly recommend Brock Insurance for all of your casualty needs.

Sabrina R.
Maryland
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“Jamie does a phenomenal job at accessing her clients’ insurance needs and at assuring that her clients get the best possible coverage at the best possible rate. I reached out to Jamie a few months after we had moved our business to access our plan and to see whether we could obtain a more favorable rate on my husband’s commercial auto insurance. Jamie hit a home-run on both! Had it not been for Jamie’s keen eye, I never would have known that our business was, in fact, not actually insured at all. We had informed our previous insurer that we were moving our business and all they did was change the mailing address; they were insuring an EMPTY SPACE. Obviously, the other agency was careless.
Not only did Jamie make sure that we were properly insured, she also saved us a tremendous amount of money. Kudos to a job well done! I highly recommend Brock Insurance for all of your casualty needs.”

December 15th, 2015 by Brock Insurance Services

Brock Insurance Services, Inc. is a very professional company.

AA
Maryland
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“Brock Insurance Services, Inc. is a very professional company which cares about their customers incredibly well. I would like to highlight the outstanding performance of Demitri Kokkinis. This guy is just INCREDIBLE! Since we signed our contract for a car insurance he explained everything to us without any gap. Every time we have called him he has the right answer and replies really really quick. Recently, we had a hit & run incident with our car and he was extremely helpful guiding us and actually putting the claim for us.

If you want an outstanding insurance service at a great price, this company, and specifically Demitri, is a MUST to have. Also, people whose job requires dealing with public, should call him and ask for advice and tips, since many times is very difficult to find a professional service despite the price we pay.”

December 15th, 2015 by Brock Insurance Services

One of the best customer service experience we have had.

Maryland
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“We love Demetri. He always give us personalized and fast service. Besides, he care about giving what will be best for us. We have been working with Brock Insurance for 2 years after having so many awful experiences with State’s Farmer Insurance. Jamie is also fast and kind. One of the best customer service experience we have had. Thank you!”

December 15th, 2015 by Brock Insurance Services

...I saved hundreds of dollars on my car insurance immediately.

Trumball S. Washington, DC
Washington, DC
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“I didn’t give my insurance much thought until I talked to Jamie. After five minutes, I was angry with myself that I hadn’t spoken to her sooner. She explained everything clearly and I saved hundreds of dollars on my car insurance immediately. (Sorry Gecko!) Then, a few years later, I actually had to make a claim on my homeowners policy (the first of my life) and again, Jamie/Erie were superb. Any insurance company is nice when they are taking your money; the test is how they perform if you unfortunately have to make a claim. Jamie and Erie are the absolute best.”

December 15th, 2015 by Brock Insurance Services

...the quality of service is fantastic,...

Stella Ploutis Koukides Bethesda, Maryland
Bethesda, MD
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“This is hands down the best insurance agency in the DMV. I always get the same person on the phone, the quality of service is fantastic, and I know that all my insurance needs are in the right people’s hands. Thank you for making me feel safe with you!”

December 15th, 2015 by Brock Insurance Services

Brock Insurance excels

William Dotson
Bethesda, MD
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“ One thing most people won’t even consider is whether their insurance agent is choosing a policy which has the client’s best interest in mind. In this regard, Brock Insurance excels, guiding us to selecting a policy which others have been unable to beat, while at the same time offering options to minimize our exposure in the event of a natural disaster. I recommend them for their professionalism and dedication to their clients.”

December 15th, 2015 by Brock Insurance Services

Brock Insurance Company is a serious and reliable company

Vicky Coz
Bethesda, MD
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“Brock Insurance Company is a serious and reliable company. Peter is always prompt to give us all the information we requested. He is always very professional and courteous.”

December 15th, 2015 by Brock Insurance Services

Always pleasant on the phone and go over the coverage in detail.

Ambi C.
Arlington, VA
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“We have used Brock Insurance for the past 5 years. They are an amazing company and take care of the clients well. Always pleasant on the phone and go over the coverage in detail. We always felt they were giving us a good deal. Highly recommend them!”

December 15th, 2015 by Brock Insurance Services

This is hands down the best insurance agency in the DMV

Theo Hristos
Gaithersburg, Maryland
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“This is hands down the best insurance agency in the DMV. I always get the same person on the phone, the quality of service is fantastic, and I know that all my insurance needs are in the right people’s hands. Thank you for making me feel safe with you!”

December 15th, 2015 by Brock Insurance Services

...Saved me money in premiums by finding the best rated, reasonably priced...

Ken P.
Rockville, MD
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“I have worked with Brock Insurance for the past 6 years and have found them to be friendly and knowledgeable. In addition to quickly and efficiently processing any claims that I have had, they also have saved me money in premiums by finding the best rated, reasonably priced insurance companies. It has been a pleasure to work with Peter, Jamie and their staff.”

December 15th, 2015 by Brock Insurance Services

He is knowledgeable, but more than that, trustworthy.

Cassandra Albano
Bethesda, MD
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“I came across Peter after searching around for a better quote and have been more than delighted by my experience. He is knowledgeable, but more than that, trustworthy. He gives great suggestions and will work to give you the best quote. I’m a new customer, but I suspect after such a positive experience thus far, I will be a loyal customer. Thank you, Peter and Erie Insurance for reducing my auto insurance cost but not reducing the quality of insurance.”

December 15th, 2015 by Brock Insurance Services

...We were pleased by the thorough knowledge of the Brock team...

Michel Bonard
Bethesda, MD
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“My wife and I enjoyed dealing with Brock Insurance: we were pleased by the thorough knowledge of the Brock team, and by the various recommendations they made to optimize our coverage. They answered all our questions, an their email responses were always very prompt. Lastly, it was a pleasure to meet in person with the very friendly Brock team!”

December 15th, 2015 by Brock Insurance Services

Great service and competitively priced.

Fatima Randolp
Maryland
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“Stumbled upon them many years ago and have never looked back. Great service and competitively priced.”

December 15th, 2015 by Brock Insurance Services

...Helps us figure out ways to be safer and lower our premiums...

Bonnie W.
Vienna, VA
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“We’ve been with Brock for about 3 years now and can’t say enough good things about them. We’ve used MANY insurance companies before, never before going through an agent but have found that Brock not only gets us great deals, but helps us figure out ways to be safer and lower our premiums (both car and home). Before we bought from them, I asked MANY MANY questions which their employee Leo responded to quickly and patiently. When we had a claim, Peter was helpful and steered us to an adjuster who was prompt and fair.

Before working with Peter, I thought insurance agents were just salesmen, but now I know the folks at Brock are consultants who know the insurance market far better than I do and have helped our family get what we really need at the best price.”

December 15th, 2015 by Brock Insurance Services
December 15th, 2015 by Brock Insurance Services